About

FAQ

• Where is the store based?

  Málaga, Spain

• Do you accept orders placed outside of the US?

  Of couse! In fact I am from Spain ^_^

• How are my items shipped?

  Every order will be sent in a boubble warped envelope. Each item will also be rather warped in boubble paper or placed inside a box for better security.

• How long will it take to receive my order?

  For national (Spanish) orders it may take a few days to arrive.
  For European orders it may take a week or two.
  For the rest of the countries it may vary depending on the country and its post service. In my experience I can say it has vary from 1 week to 1 month.
  As I said, the shipping will be made via registred airmail so a tracking number will be sent to you so you can check where it is.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.